Unfortunately, you will miss out on your experience if you fail to arrive. Please double-check and ensure you have booked the correct date. The experience is non-refundable and only in extenuating circumstances do we change experience dates.
Due to the nature of the experience, Ages 14+ can only partake in the experience. Children under 16must be accompanied by an adult.
No, the private tour does not include feeding. This is because the monkeys have scheduled feeding times and from a conservation point of view, does not suit this kind of experience.
You must be at the front gates, no later than 11:15am! If you are late, you risk losing out on your special experience and no-one wants that!
You will be in a group of 10 people, maximum. This is the perfect amount for our guide to be able to talk to each and every adventurer and ensures each attendee has the best winter walk experience!
We will! The forest is 60 acres, and as the monkeys live similar lives to how they would in the wild, sometimes finding them can be a challenge. But that's part of the fun right? The monkeys live in total freedom and it's their home we are entering. How they utilise the forest is up to them and that makes it an exciting monkey quest!
Unfortunately, some visitors will be unable to participate in this experience due to it being quite the wildlife trek. Before making an order for any of our experiences, it is best to check beforehand with us as experience days cannot always be achieved fully, due to practical health and safety reasons.