Can I change my online booking

Online bookings operate on a redeemed basis. So if you cannot attend your planned visit, your ticket will not expire. Do not worry. Please decide when you would like to re-arrange your visit and show your e-ticket at the kiosk. There is no need to inform us of your new visit date.

Related FAQs

Yes, simply click here to buy your tickets online. We strongly advise you to book online in advance, so that you get a better price for the tickets. 

For the best price, we suggest to book online.

Pay on the Day tickets can be purchased at the gate but they are a little bit more expensive. 

If you already have tickets, gift vouchers, complimentary tickets or a membership, you do not need to pre-book online, you can just turn up with your tickets.

When buying tickets online we ask you to select the date you’re visiting, but all tickets purchased online are valid until the end of the current season. Please see our opening times page so see seasonal opening dates and times.

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